The guidance in ISO 9001: 2000 for Software and Systems Providers: An Engineering Approach ensures that IT organizations will develop, maintain and evolve their engineering practices long after the consultants are gone. The book delivers a roadmap that any engineering organization can follow to secure the maximum benefits from the standard as a model for process improvement. It analyzes each paragraph of ISO 9001 from an engineering perspective, clarifying the relationship to engineering practices and the potential benefits to the organization. It also stresses the relationships among the paragraphs, which can have a critical impact on the efficiency of the ISO implementation.
eBook ISO 9001